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Billing 8

Billing related enquiries

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 I've prepaid a multiple month plan but no longer require the service, can I get a refund?

Unfortunately due to committing to a multi period service we are unable to offer you a refund for...

 I forgot my password to the billing control panel

If you forgot your password or need a reminder email sent please visit the billing page here:...

 I want to setup a PayPal subscription

If you want to switch to a PayPal subscription you must pay your invoice before it's due date...

 I didn't get my welcome email or have since lost it how can I have it resent?

If you never received your welcome email, it's because you signed up using a non-working email or...

 I already sent payment why am I still being emailed that I need to pay?

If you paid using a PayPal eCheck, our system will continue to email you daily until that check...

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